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Pitzelterhof, Via Felderer 15, 39040 Siusi allo Sciliar  

+39 3406993114

Authorized Managing Director: Arthur Schenk

VAT number, IT 02859960219


image sources
Arthur Schenk
© SAM/Helmuth Rier/Laurin Moser/ Friedrich Blicke/ Jaider Martina

Disclaimer and Notices
We endeavor to provide correct and complete information on this website. However, we assume no liability or guarantee for the topicality, correctness and completeness of the information provided. We reserve the right to make changes or additions to the information provided without prior notice.

References and links
Despite careful content control, we assume no liability for the content of external links. The operators of the linked pages are solely responsible for their content. We expressly dissociate ourselves from the opinion expressed on these pages, as these cannot always correspond to our opinion.

If parts or individual formulations of the text published here do not, no longer or not completely correspond to the applicable legal provisions, the validity of the remaining text does not change. Any disputes will be decided at our place of jurisdiction.

Use of Google Analytics
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Information pursuant to art. 13 of Legislative Decree no. 196/2003
Dear Ladies and Gentlemen,
Legislative Decree no. 196/2003 (Italian Data Protection Code) provides for the protection of individuals and other subjects in the processing of personal data. In accordance with the law, your data will be treated correctly and confidentially by us. According to Art. 13 of Decree No. 196/2003 we inform you:
1. The data collected from you will be used for the following purpose: Correspondence
2. Data processing takes place in the following ways: e-mail and post
3. The provision of your data is voluntary; on the other hand, the failure to provide data results in the impossibility of exchange and information service on the part of the manager/owner (any refusal to provide your data has consequences for the fulfillment or partial fulfillment of the contract and for the continuation of the business relationship).
4. Your data will not be passed on to third parties or disseminated.
5. The responsible party for data processing is: Arthur Schenk
6. The person responsible for data processing is: Arthur Schenk
7. You can assert your rights at any time against the data processing authority in accordance with Art. 7 of Legislative Decree 196/2003, which is reproduced in full here:

Legislative Decree no. 196/2003, art. 7 – Right of access to personal data and other rights
1. The data subject has the right to obtain information about the existence of data concerning them, even if they are not yet stored; she also has the right to have this data transmitted to her in a comprehensible form.
2. The data subject has the right to information about
a) the origin of the personal data;
b) the purposes and modalities of the processing;
c) the system used if the data are processed electronically;
d) the principal identification data of the holder of the rights, those responsible and the designated representative within the meaning of article 5, paragraph 2;
e) the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them as designated representatives in the national territory, managers or agents.
3. The data subject has the right
f) request updating, rectification or, where interested, integration of data;
g) to request that data processed unlawfully be erased, made anonymous or blocked; this also applies to data whose retention is not necessary for the purposes for which they were collected or subsequently processed;
h) obtain confirmation that the operations referred to in letters a) and b) have been communicated, including as regards their content, to those to whom the data were communicated or disseminated, unless this proves impossible or the expenditure of means would be unreasonably large in relation to the protected right.
4. The data subject has the right to object, in whole or in part
a) to oppose, for legitimate reasons, the processing of personal data concerning them, even if these data are pertinent to the purpose of collection;
b) to oppose the processing of personal data concerning them when this processing is carried out for the purpose of sending advertising material or direct sales, for market or opinion research or for commercial information.

Fulfillment of the legal information obligations according to the European General Data Protection Regulation (GDPR)

This statement affects all our guests. We hereby inform you about the type, scope and purpose of the collection and use of your personal data. The person responsible for data processing is: The Pitzelterhof, owner Mr. Arthur Schenk, with registered office at Feldererweg 15, I-39040 Siusi allo Sciliar (BZ), which you can contact as follows: Tel. +39 3406993114  Email:

In accordance with Art. 13 of the European General Data Protection Regulation, we process the following data:

  • Your master data (first name, last name, address, telephone, e-mail, date of birth, place of birth, language, etc.)

  • Your data in travel documents and ID cards

  • Your data on payments, debit cards, credit cards and bank cards

  • the length of stay you have requested and personal preferences associated with the stay, which you communicate to us

The data is stored and processed by us to provide our services and, where necessary and required by law, transmitted to third parties (e.g. public authorities, tourism association). Your data will not be transmitted to third countries.

If you refuse to provide master data, travel document data and bank details, it will not be possible for us to fulfill the contractual obligations and to accommodate you in our company. We do not use profiling or automated decisions.

The legal bases for these data processing processes are:

  • the fulfillment of our pre-contractual and contractual obligations towards you

  • consents obtained from you

  • Statutory, contractual or other legal obligations on our part (e.g. documentation rights and obligations under accounting, tax and customs law, contracts, reporting, or legal disputes)

  • our legitimate interests (e.g. improving our customer service, also in the area of direct advertising, or safeguarding our own legal interests).

The duration of storage is based on the duration of our business relationship, the consent you have given, and the statutory retention requirements and legal obligations that apply to us.

You can request information about your personal data stored by us at any time free of charge. As the data subject, you also have the right to revoke, obtain information, delete, correct, restrict and transfer your personal data, insofar as there is no statutory retention obligation on our part. If you exercise your right of withdrawal, all your data will be irrevocably deleted, provided that overriding legal provisions are not violated.

For more information on your rights as a data subject, please contact us at We're here to help. The competent supervisory authority for complaints is the "Garante per la protezione dei data personali": Piazza di Monte Citorio n. 121 00186 ROMA, fax: (+39) 06.69677.3785, telephone: (+39) 06.696771, e-mail: garante

consumer protection

Explicit reference is made to the legal provisions Art. 45-67 of the Italian consumer protection code Legislative Decree 206/2005.

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